Contact Info

The Conflict Toolbox
PO Box 11002
Dunedin 9049
Mobile: 021 232 6805

And Blog: The Conflict Tool Box


Fiona White

ANLP Professional Member


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Insights – Healing – Empowerment

The wise man doesn’t give the right answers, 
he poses the right questions

Claude Levi-Strauss

Welcome to The Conflict Toolbox

What would it mean to you to learn life-changing skills, to use your brain more effectively, to be who you really want to be?  Perhaps you're feeling a bit stuck, or find that certain fears are holding you back from doing what you'd like to be doing, and you don't currently have the tools to achieve this.  How amazing would your life be if you had some of those tools, if you were more confident, calm, energetic, content, or whatever it is you are seeking to improve?

Fiona White can help you to achieve all this through personalised Coaching or Training.

Fiona is a strong believer in self-determination and empowerment, and that you are the expert on your own life. Fiona is there to support and guide you through the Coaching process and to pose the right questions for you to find your own solutions – ones that are right for you. She does not provide answers or advice, but instead offers information to assist you in gaining a better understanding of the mind and the body in conflict (internal and external), and fundamental strategies for self-care and improved communication.

Conflict (internal and external) is an inevitable part of our lives, and yet many of us are not as adept as we would like to be at dealing with it effectively. At times we all need a little help to ask ourselves the questions to gain clarity and insights, and to be supported in making our own decisions.

In her Skills Workshops, Fiona presents the most valuable tools that she has acquired along the way - all delivered in a welcoming, interactive, and safe environment.

Previous clients include:

  • CEO's
  • HR Managers
  • Health & Safety Managers
  • Private individuals
  • State-owned enterprises
  • Government organisations
  • SME's
  • Manufacturing plants
  • An international trade advisory board
  • Libraries
  • Community organisations
  • Educational institutions

Testimonials from Fiona's clients:

“I have been so lucky to have Fiona as my mentor whilst training as an NLP Practitioner, Life Coach and Hypnotherapy. She has such a depth of knowledge and this, coupled with her calm manner, warm nature and engaging personality make her a truly wonderful coach. Fiona has a unique way of explaining issues in a clear, concise and informative way that is relatable and easy to digest. I always feel informed, uplifted and motivated after our sessions and hope to emulate her beautiful coaching style now I’ve qualified.” Jodie

Fiona coaches my 17-year old daughter for 90 mins every week. This has proven to be a brilliant decision. My daughter looks forward to her sessions and the positive results are obvious. Fiona’s gentle, compassionate, knowledgeable and confidential approach is invaluable for a young teenager finding her way through the world.” J.O.

Whilst training in NLP through the Phil Parker Training Institute, I have been incredibly fortunate to have had Fiona as my mentor for the past 10 months.  We have Skyped together for 1 to 2 hours most weeks.  Fiona’s depth of knowledge, understanding and immersion of NLP language and processes is inspirational. She has a wealth of experience and compassionate insight, which I have found valuable in deepening my own understanding of NLP.  She has modelled exemplary mentoring and I have learnt a wealth of information and insight from her.” Jenny

"I have learned so many skills that I can draw from to create the path I want to walk on and develop the healthier, stronger, and peaceful person I want to be.  The experience of working with Fiona has turned my life around - and other people have noticed the change in me too!" N.R.

You always work really hard to make sure everyone gets something out of working with you and that what you say is accessible and relevant, and - well, you're a star! Thank you for agreeing to offer and facilitate the webinar session; very much appreciated.” Hazel Owen (ICT Enhanced Learning & Teaching Consultant)

"The conflict coaching process has been enormously empowering for me. I definitely gained new and somewhat surprising insights into the ways that I operate and things I can think about when approaching conflicts in the future. Thanks to this process I feel better equipped to manage conflicts that arise, and to address my own behaviour to avoid destructive conflict. Thank you." D.B. (HR Manager)

"Conflict coaching gave me the opportunity to be heard. The process gave me time to reflect, identify, and work on finding actual solutions to the problem at hand." Gavin H (CEO)

"You're a miracle worker! I feel so much calmer now." J.P. (Operations Manager)

"Fiona has a really methodical way of looking at the issue. She helped me a lot to get to a place where I knew what I wanted to say and how to say it. It was really helpful to have someone to listen and coach on which direction to take. I couldn't have done it without her. It's really improved the vibe around the office. It's been huge in improving relations. The office is a nicer place to be thanks to Fiona." N.S. (Teacher)

I gained resolution, confidence, and more respect for the other person’s perspective.” S.R. (Director, HR Consultancy)

“You were fantastic. The insights were extraordinary. Excellent usable advice for difficult situations. We thank you for that.” Neville Aitchison, Bulletin Editor and Past President, Penrose Rotary Club

Excellent – allowed me to work through and identify some useful strategies for dealing with this conflict in the future. It was a positive, calming & quite insightful experience.M.D. (Health and Safety Manager)

"Great for the professionalism and confidentiality. Fiona succeeded in turning the employees' focus in on themselves, while at the same time allowing the managers to reflect on the issue/situation in a new light. The follow-up from Fiona after the sessions was invaluable, as were the recommendations for different ways we could approach future issues. If I hadn't used Conflict Coaching, I would possibly have approached the Department of Labour to look at their mediation services, which I now realise wouldn't have been the best solution." Katie B, (HR Manager)

"I found your presentation extremely useful - the style with which you presented was excellent. Interestingly, I found myself using 'NVC' language during a discussion this morning- Fabulous!" Kylie H (Mediator & Organisational Adviser)

"Overall, the Conflict Coaching experience is the richest experience I have ever known, most importantly for being understood due to the lack of judgements or insecurities of the person you have trusted to help you - Fiona. She helps create the greatest solutions in a very very short time. If most professionals had Fiona White's approach to dealing with things, then a doctor would have healthier patients, an employer would have happier employees, and the world would be the paradise we all long for to see on this earth." Don F (Author, and Good Samaritan)

Call Fiona today on 021 232 6805 or send an email to to chat about whether Coaching might be right for you.
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